Frequently Asked Questions

EVENTURIA® is the Event Travel brand of ActivTours®, created for journeys built around major sporting events, concerts and international experiences. Since 2003, we have combined event tickets with carefully selected travel services, so you can enjoy the experience while we take care of the details.

We have been helping travellers and event fans since 2003. More than two decades of experience enable us to build reliable travel packages and provide genuine human support before, during and after your journey.

Yes. Before confirming a booking, we verify the availability of the services and work with specialised suppliers and partners. Once your booking and payment are confirmed, the services booked through EVENTURIA® are guaranteed in accordance with your travel documents and contractual terms. And if you need assistance during your experience, our team remains by your side.

Yes. At EVENTURIA®, you speak to real people, not just forms and automated replies. You can contact us by phone, WhatsApp, email or through our offer request form, and one of our consultants can help you choose the event, tickets and travel services that best suit your trip.

Yes. Before confirming your booking, we recheck ticket availability and category. Once confirmed, the tickets included in your package are guaranteed according to your booking, and we manage the process through to delivery. Ticket category, seating details and delivery method are communicated according to the event and the option selected.

Yes. Depending on the event and availability at the time of your request, we can offer several ticket categories — from standard admission to premium or Hospitality options. Tell us what kind of experience you are looking for and we will check the available options.

Yes. This is one of the advantages of travelling with EVENTURIA®. We can adapt the ticket category, hotel, room type, number of nights, transport, transfers and other services, subject to availability. We start with the event you want to experience and build the journey around it.

Conditions for children vary according to the event, organiser, ticket type and services included. In many cases, event tickets do not have a reduced child rate, but we check every request individually and confirm the applicable conditions before booking.

The timing and method of ticket delivery are determined by the organiser or supplier and vary from one event to another. Tickets may be provided as e-Tickets/PDFs, mobile tickets through an official app or, less commonly, as physical tickets, and they may sometimes be issued close to the event date.

Tickets confirmed by EVENTURIA® are delivered in time for you to attend the event, in accordance with the contractual terms. Once your booking has been confirmed by us, you do not need to worry about the delivery process: we follow it through until you receive your tickets and provide all the instructions you need to access the event.

Yes. For many events, we can check VIP / Hospitality options, subject to availability. Depending on the event, these may include premium seating, lounge access, hospitality services, catering or other benefits. Tell us what kind of experience you are looking for and we will present the available options.

An EVENTURIA® package becomes firmly booked once you have accepted the offer and paid a deposit of at least 50% of the total package value.

The remaining balance can be paid in several interest-free instalments, according to the payment schedule agreed with your EVENTURIA® consultant, provided that the full package value is paid no later than 30 days before the start of the trip / check-in date.

Payment can be made by:

bank transfer to the EVENTURIA® bank accounts indicated on the fiscal invoice;debit or credit card, using the secure payment link provided by your EVENTURIA® consultant through www.plati.online or another accredited payment processor used by EVENTURIA®.

For payments made in RON for services priced in EUR, the conversion is calculated using the BNR exchange rate + 2% applicable on the date of each payment, with any resulting difference adjusted upon final payment.

Once the package configuration has been accepted, EVENTURIA® issues the fiscal invoice for the full value of the agreed services. After receiving the minimum 50% deposit, we recheck the availability of the services included in the confirmed offer and provide you with their specific confirmation.

EVENTURIA® then issues the Travel Services Contract, containing the services, prices and conditions agreed for your booking.

View the Travel Services Contract →

Travel Cancellation and Travel Insurance

EVENTURIA® recommends taking out Travel Cancellation Insurance (Storno) to provide financial protection against certain unforeseen events that may occur before departure. Depending on the product selected, the policy may also include medical insurance and other forms of protection during your trip.

Coverage, exclusions, deadlines for purchasing the policy and compensation conditions vary depending on the insurer and the selected product. We therefore recommend checking the applicable conditions directly with the insurance company before purchasing a policy.

EVENTURIA® works with or can facilitate access to information from several insurance companies. For current contractual information, the insurer itself always remains the authoritative source:

• Colonnade Insurance
• Mondial Assistance
• Generali Insurance
• Eurolife Insurance
• Groupama Insurance

EVENTURIA® packages are built from services booked and confirmed specifically for your trip — entry tickets, accommodation and, where applicable, transport, transfers or other services.

For this reason, once the booking has been firmly confirmed, the package cannot be withdrawn or cancelled with an automatic refund of the amounts paid.

The conditions applicable to each service are those set out in the offer, in the travel documents and in the Travel Services Contract concluded for that booking.

If the event is cancelled by the organiser, EVENTURIA® requests and passes on to the client the refund or compensation relating to the entry ticket, within the limit of the amounts recovered and in accordance with the conditions set by the event organiser or the service provider.

Travel services that remain valid — for example the accommodation and the other components of the city break — are used as booked and according to their own contractual conditions, unless they are likewise cancelled or declared refundable by the respective suppliers.

EVENTURIA® cannot refund from its own funds any amounts beyond those reimbursed or recovered from the event organiser and from the suppliers of the services involved.

In the event of a cancellation, rescheduling or significant change to the event, the EVENTURIA® team informs you and manages each component of the booking in accordance with the contractual conditions and the rules of the suppliers involved.

Where a traveller can no longer attend for personal reasons, the conditions of the booked services and of the Travel Services Contract apply. This is precisely why we recommend taking out Travel Cancellation Insurance (Storno), which may cover certain situations provided for in the policy, according to the insurer's conditions.

View the Travel Services Contract →

Images on the website are used for illustrative and inspirational purposes. Some may be real photographs, while others may be created or adapted with the help of artificial intelligence (AI). People depicted in illustrative images may not be real individuals, and any resemblance to real persons may be purely coincidental. Images of a stadium, circuit, concert venue, event, hotel or destination do not automatically represent the exact view from the reserved seat or a specific ticket or service category. Only the services, ticket category and characteristics described in the confirmed offer and the documents relating to your booking are guaranteed.

The “from” price is the minimum price at which EVENTURIA® can confirm a carefully selected package offering a strong quality-to-price balance, for the services specified in that particular offer.

Depending on the event, the package includes the recommended minimum number of nights, accommodation with breakfast and an event ticket in a standard category or the best available category within that price at the time of booking. Before confirmation, we tell you exactly which ticket category and services are included.

The “from” price includes VAT, applicable taxes and supplier, intermediary and agency fees. We do not subsequently add hidden charges for services already included in the quoted package.

In addition to the “from” option, EVENTURIA® can provide a personalised offer with at least two upgrade options, different ticket categories and additional services, each with its corresponding price.

Important: event prices and availability are dynamic. The “from” price is the minimum budget reference for the experience presented on our website, and availability is rechecked when you submit your request. We recommend requesting a personalised offer when you are ready to book, as places and rates may be limited and cannot be secured without booking confirmation and the required deposit, generally at least 50%.

If you decide to book at a later date, availability and price must be checked again, and your offer will be updated according to the conditions available at that time.

EVENTURIA® rewards its long-term relationship with clients through Travel Club. The foundation of the programme is Travel Club Free, with no contribution; if you wish, you can also choose one of the three Memberships — Explorer, Insider or Signature — depending on the pace at which you want to build your next trip.

Benefits can be earned in several ways:

1. Benefits on your purchases + birthday gift

You receive 1% of the value of every purchase, granted as a discount on your next holiday. In addition, Travel Club offers a birthday gift once a year, for adults and children.

2. Referral points

When you recommend EVENTURIA® to someone else and the programme conditions are met, the referral can generate points and benefits. Loyalty is therefore rewarded not only when you travel with us, but also when you choose to recommend us.

3. EVENTURIA® Loyalty Vouchers

EVENTURIA® may award customers Loyalty Vouchers, which can be used as a discount on a future booking when the minimum purchase threshold attached to the voucher is met.

For example, a €20 Loyalty Voucher may require an eligible booking worth at least €400. The voucher value, minimum threshold and conditions of use are clearly communicated when the voucher is issued.

4. Membership and Member Reward

Customers who want to plan their next experience in advance can choose a Membership option that allows them to build up funds progressively for a future trip.

100% of your recurring contribution is allocated to future eligible EVENTURIA® bookings. Continued Membership is rewarded through Member Reward, according to your level and the applicable conditions.

Discover all EVENTURIA® benefits →

EVENTURIA® Travel Club is our loyalty programme through which your journeys and your relationship with EVENTURIA® turn into benefits for future experiences.

You can join free of charge with Travel Club Free, or choose one of our three Memberships — Explorer, Insider or Signature — if you want to save regularly towards your next experience and enjoy the benefits associated with your chosen level.

Travel Club works through several mechanisms: the 1% benefit on purchases, referral points and the birthday gift, as well as the Memberships, through which your recurring contribution builds value towards future eligible EVENTURIA® bookings. EVENTURIA® may also award Loyalty Vouchers, which are commercial benefits separate from Travel Club points. Travel Club Free benefits, points and the Loyalty Voucher apply across the ActivTours® × EVENTURIA® ecosystem, while paid Membership remains dedicated to EVENTURIA®.

With Travel Club Free, 100 points are worth €10 / 50 RON, and each eligible purchase currently earns a benefit equivalent to 1% of its value, which can be used towards your next holiday in accordance with the programme conditions.

If you choose a Membership, 100% of your regular contribution remains allocated to eligible future bookings: €25/month with Explorer, €50/month with Insider and €100/month with Signature.

The more you build your relationship with EVENTURIA®, the more your experiences today can create value for your journeys tomorrow.

Discover EVENTURIA® Travel Club and compare Membership benefits →

You can join EVENTURIA® Travel Club starting with Travel Club Free, with no membership fee.

You become a Travel Club Free member the moment you subscribe to the EVENTURIA® newsletter, and you receive 100 welcome points, redeemable on your first purchase. From then on, you benefit from the programme mechanisms for eligible purchases, referrals and the other actions included in the programme.

If you want to go further and save regularly towards your future trips, you can choose one of the three EVENTURIA® Memberships:

Explorer — €25/month

Insider — €50/month

Signature — €100/month

With a Membership, 100% of your regular contributions are allocated to eligible future bookings, and continued Membership is rewarded through Member Reward at 12 and 24 months, according to the applicable conditions.

You do not need to choose a Membership in order to be part of Travel Club. You can start with Travel Club Free and decide later whether one of the Memberships matches the way you want to travel and save.

Discover EVENTURIA® Travel Club →

With every eligible purchase made through EVENTURIA®, you receive a benefit towards a future trip.

In Travel Club, this means 1% of the value of every purchase, granted as a discount on your next holiday, according to the programme conditions.

100 Travel Club points = €10 / 50 RON.

This benefit is our way of turning part of the value of your journeys today into an advantage for your next experience: book, travel, earn and come back with a benefit you have already gained.

The 1% benefit is separate from referral points, the birthday gift and Loyalty Vouchers. Each has its own earning and redemption mechanism.

See how EVENTURIA® Travel Club points and benefits work →

The birthday gift is one of the Travel Club benefits designed to turn your birthday into a small starting point for your next experience.

Travel Club offers a birthday gift once a year, for adults and children, in the form of Travel Club points, according to the programme conditions.

The points received as a birthday gift can be used towards a future eligible EVENTURIA® booking, according to the programme conditions.

The gift is awarded once a year for each person. To award it, the EVENTURIA® team may ask you for the date of birth, according to the programme conditions.

The birthday gift is separate from the 1% benefit and referral points. Therefore, when you meet the conditions for each benefit, they can be accumulated within Travel Club.

Discover all EVENTURIA® Travel Club benefits →

If you recommend EVENTURIA® to someone else, your referral can generate Travel Club benefits for both of you.

For the referral to be eligible, it must be registered and correctly associated with the person you referred. Points are not awarded when the referral is made or when a form is submitted. They are awarded when the referred person makes their first eligible booking, the booking is firmly confirmed and the required deposit has been paid.

At that point, both benefits arise simultaneously:

100 Travel Club points for the person making the referral

100 Travel Club points for the referred person

The referred person has 12 months from the date the referral is registered for their first eligible purchase to reach the stage of a confirmed booking with the deposit paid.

There is no numerical limit to the number of referrals you can make. You can recommend EVENTURIA® as often as you wish, subject to the eligibility rules and provided that the same person or booking does not generate duplicate rewards. Self-referrals are not eligible.

Referral points are separate from the 1% benefit, the birthday gift, Loyalty Vouchers and other Travel Club benefits. If the conditions for each mechanism are met, the benefits can be awarded separately.

Discover all EVENTURIA® Travel Club benefits →

The EVENTURIA® Gift Voucher lets you give someone special an experience, without having to choose the event or trip for them.

You choose the value of the Gift Voucher, and EVENTURIA® adds a bonus equal to 5% of its nominal value. For example, when you purchase a €500 voucher, the beneficiary will have €525 available for an eligible booking.

The voucher is valid for 12 months from the date of purchase and can be used for eligible EVENTURIA® services and experiences, subject to the applicable conditions.

The Gift Voucher is non-nominative, which means it can be used by the person holding it. If the booking value exceeds the amount available on the voucher, the difference can be paid using the available payment methods.

The 5% bonus is a benefit offered by EVENTURIA® to the beneficiary of the Gift Voucher and is separate from Travel Club points, the 1% benefit, the birthday gift, referral points and Loyalty Vouchers.

You choose the value of the gift, we add an extra benefit, and the person receiving it chooses the experience they want to live.

Discover the EVENTURIA® Gift Voucher →

The EVENTURIA® Loyalty Voucher is a commercial benefit that we may offer in specific situations, for example through campaigns dedicated to returning customers, on anniversaries or for other special occasions.

The Loyalty Voucher is separate from Travel Club points and has no conversion rate into points. Its value and conditions of use are communicated when the voucher is issued.

The voucher is valid for 12 months from the date of issue and can be used for an eligible booking with EVENTURIA® or ActivTours®, regardless of which brand issued it.

To use the voucher, the booking must meet the minimum purchase value stated on the voucher or in the conditions under which it was granted. For example, a €20 Loyalty Voucher may require a minimum booking value of €400.

The voucher must be used in full on a single booking. If its full value is not used, the remaining amount is not carried forward and cannot be exchanged for cash.

The voucher may be transferred once to someone close to you, subject to the programme conditions.

If the booking on which the Loyalty Voucher was used is subsequently cancelled, the voucher is not reactivated and its value cannot be recovered.

The Loyalty Voucher is separate from the 1% benefit, the birthday gift, referral points, the Gift Voucher and Travel Club Membership benefits. This keeps each benefit transparent and subject to its own conditions.

Discover the benefits of EVENTURIA® Travel Club →

Explorer, Insider and Signature are the three EVENTURIA® Travel Club Memberships created for those who want to save consistently towards future experiences and trips.

Each Membership has a periodic contribution:

Explorer — €25/month

Insider — €50/month

Signature — €100/month

100% of your periodic contributions remain allocated to future eligible EVENTURIA® bookings. In other words, your Membership helps you gradually build a budget for your next experience instead of starting from zero when you decide to book.

In addition to the value accumulated through your contributions, continued Membership is rewarded through Member Reward at 12 and 24 months, according to the conditions applicable to each level.

The three Memberships differ in the pace of your contribution. You can choose the option that best suits the way you travel and the budget you want to build for future experiences.

You do not need to choose a Membership to be part of Travel Club. You can remain a Travel Club Free member and benefit from the mechanisms available at that level.

Compare EVENTURIA® Travel Club Memberships →

100% of your periodic contributions are allocated to future eligible EVENTURIA® bookings, gradually building a budget you can use for your next experiences.

The amounts accumulated through your Membership are not Travel Club points and do not represent a discount. They are your contributions, intended for eligible EVENTURIA® services and experiences in accordance with the Membership conditions.

When you are ready to book, the available accumulated value can be used to pay all or part of an eligible booking, depending on the amount accumulated and the cost of your chosen experience.

If the booking costs more than the amount available through your Membership, you only pay the remaining difference, using the payment methods available for that booking.

Separately from your contributions, continued Membership is rewarded through Member Reward, according to your level and the applicable conditions. Member Reward is separate from the value accumulated through your own contributions.

Your Membership therefore works as a way to build value for your next experience in advance, while continued Membership is rewarded through Member Reward.

Compare EVENTURIA® Travel Club Memberships →

EVENTURIA® Concert & Festival packages are built around a minimum stay of 2 nights with breakfast and event tickets, for a minimum of 2 people.

For tickets, we select the Best Seats Available within the category included in the respective offer at the time the booking is firmly confirmed. If you prefer a specific area, premium category, Golden Circle, VIP or Hospitality, we can check availability separately and present the available options.

Upon request, we can personalise your experience by adapting the hotel, room type, number of nights, ticket category, flights and transfers, subject to availability.

Concert and festival prices and availability are dynamic. To firmly confirm the services, a deposit of at least 50% of the package value is required. Before payment, we reconfirm availability and inform you of the exact services, ticket category and final booking price.

Once the booking has been confirmed and the required deposit paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

You are therefore not simply booking a concert ticket, but a travel experience built around the event — Simple. Safe. Close to your idols.

Discover EVENTURIA® Concerts & Festivals →

For standard EVENTURIA® packages, we book the Best Seats Available within the category included in the offer at the time the booking is firmly confirmed.

Seat availability is dynamic and can change quickly, particularly for highly sought-after artists and events. Before confirmation, we therefore reconfirm the available category and tell you exactly which option we can book.

If you prefer a particular area — such as seated, standing, Golden Circle, Front of Stage, VIP or Hospitality — tell us before booking. We will check availability and present the available options and price differences.

For two or more people, we also check the seating or positioning conditions applicable to the selected category and explain them before confirming your booking.

Yes. Many concerts and festivals offer several types of admission, and we can check upgrades from the category included in the standard package.

Depending on the event, these may include better seats, dedicated standing areas, Golden Circle, Front of Stage, premium categories, VIP or Hospitality.

Names and benefits vary between organisers, so we never assume that similarly named categories provide the same experience. Before booking, we explain exactly what the available option includes and the applicable price difference.

Yes. The standard Concert & Festival package starts with a minimum of 2 nights’ accommodation with breakfast and the event ticket, while transportation can be added according to your needs.

We can check flights, airport–hotel–airport transfers, additional nights, another hotel or another room type, so that the trip is built around both the event and your schedule.

Where several airports or transportation options serve the destination, your EVENTURIA® consultant can assess the suitable alternatives and include them in your personalised offer.

Yes. If an artist has several concerts during a tour, you don’t have to choose based solely on the event date.

We can compare ticket availability and categories, accommodation costs, transportation options and the appropriate length of stay across several cities.

Sometimes, seeing the same artist in another destination can provide a better combination of available seats, hotel, transportation and overall budget.

Tell us which artist you want to see and when you can travel, and we can look for the right option for the entire experience, not simply an available ticket.

For a concert, the experience is built around a specific date and main performance, and the EVENTURIA® package includes a minimum of 2 nights with breakfast and admission in the confirmed ticket category.

For festivals, admission may cover a single day or several days, and ticket categories and access rules may differ. The recommended length of stay is adapted to the festival programme and the selected ticket type.

Before booking, we tell you the exact admission period, ticket type and included services, so you know exactly what you are booking.

The date, time, venue and programme of a concert or festival are determined by the event organiser and may change independently of EVENTURIA®.

If the organiser officially announces a change affecting your booking, we inform you and review the booked services with you, according to the new event conditions and the rules of the suppliers involved.

Ticket conditions in the event of rescheduling or cancellation are determined by the organiser or ticket issuer, while the conditions applicable to the hotel, transportation and other services may differ.

For this reason, EVENTURIA® manages your reservation as a package of services, rather than treating the event ticket in isolation.

For concerts and festivals with high demand, availability and prices can change within a very short period of time. An EVENTURIA® offer reflects availability checked at that moment, but the services are not held simply because an offer has been requested or received.

When you decide to book, we reconfirm the tickets, hotel and other included services, and provide the final price and booking conditions.

Firm confirmation requires a deposit of at least 50% of the package value. Once confirmed and the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

For highly sought-after events, our recommendation is simple: request your offer when you are ready to book, because good availability cannot be guaranteed until firm confirmation.

We recommend a minimum of 2 nights/3 days — unlike a multi-day sports weekend, a concert date is fixed, and the stay covers the event day plus a safety margin for travel and accommodation. Tickets can be transferred, sometimes with a cost, sometimes without.

EVENTURIA® packages for Formula 1 and MotoGP are built around a minimum of 3 nights’ accommodation with breakfast and 3-day event tickets, so you can experience the entire race weekend.

We have organised our packages into three levels:

ESSENTIALS — 3★ / 4★ hotel and carefully selected tickets offering an optimal balance between quality and price.

PREMIUM — 4★ hotel and a higher ticket category for greater comfort and an enhanced circuit experience.

VIP — 4★ / 5★ hotel and premium tickets or VIP / Hospitality options, depending on the event and availability.

For each level, EVENTURIA® selects an optimal combination of hotel, location, comfort, ticket category and the overall price of the experience.

For bookings of at least 2 people, we select adjacent grandstand seats, according to the confirmed category and the organiser’s conditions.

The exact package configuration — hotel, ticket category and seating, included services and final price — is provided upon request after checking current availability.

All three levels are customisable. We can adapt the hotel, room type, number of nights, ticket category, flights, transfers and other services according to the experience you want and current availability.

Formula 1 and MotoGP prices and availability are dynamic. Receiving an offer does not hold the hotel or tickets. Firm confirmation requires a deposit of at least 50% of the package value.

We therefore recommend requesting the exact configuration when you are ready to book. Before confirmation, we reconfirm availability, and once the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

Discover EVENTURIA® Formula 1 & MotoGP experiences →

The three EVENTURIA® levels are designed for different experiences and budgets while following the same principle: an optimal balance between the hotel, event tickets and the overall value of the package.

ESSENTIALS combines 3★ / 4★ hotels with carefully selected tickets for a complete experience at an optimal budget.

PREMIUM starts with 4★ hotels and higher ticket categories for greater comfort and an enhanced circuit experience.

VIP combines 4★ / 5★ hotels with premium tickets or VIP / Hospitality options, subject to event availability.

The exact configuration is provided upon request and can be customised.

Yes. Standard EVENTURIA® Formula 1 and MotoGP packages include event tickets for all 3 days of the race weekend.

This means the experience is not built solely around the main race but allows you to enjoy the entire weekend at the circuit, according to the event’s official programme.

The schedule, times and activities taking place each day are determined by the organiser and may vary from one Grand Prix to another.

For bookings of at least 2 people, EVENTURIA® packages are built with adjacent grandstand seats, according to the confirmed category and the organiser’s conditions.

Before firm confirmation, we reconfirm availability and tell you the grandstand and ticket category available for your selected package.

If you need more seats together, tell us the exact number of people. We will check the possibility of seating the group together before booking.

Yes. ESSENTIALS, PREMIUM and VIP are EVENTURIA®’s recommended configurations, but your package can be customised.

If you prefer a specific grandstand, different seating or a premium, VIP or Hospitality category, we check availability and recalculate the package.

Before booking, we tell you the exact category available and the price difference, so you can choose the experience that suits you.

For each level, we assess the hotel category, location, access to the circuit or transport options, comfort and price, so that the final hotel + ticket combination offers an optimal quality-price balance.

Packages are built around a minimum of 3 nights with breakfast, while the hotel category depends on the selected level: 3★ / 4★ for ESSENTIALS, 4★ for PREMIUM and 4★ / 5★ for VIP.

The exact available hotel is communicated in your personalised offer and can be changed upon request, subject to availability and budget.

Yes. Motorsport packages are customisable.

We can check and add flights, airport–hotel–airport transfers, transfers to the circuit where available, additional nights, another hotel, another room type or a different ticket category.

We start from ESSENTIALS, PREMIUM or VIP and adapt the configuration to how you want to experience your Formula 1 or MotoGP weekend.

During Grand Prix periods, hotel and ticket prices and availability are dynamic, and receiving an EVENTURIA® offer does not mean the services have been held.

When you decide to book, we reconfirm the hotel, tickets and requested services and provide the available configuration and final price.

Firm confirmation requires a deposit of at least 50% of the package value. Until the deposit is paid, availability and price cannot be guaranteed.

Once the booking is confirmed and the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

The specific hotel may vary depending on the Grand Prix and availability. EVENTURIA® guarantees the contracted category and works with a selected portfolio of accommodation properties. Rooms available for events are limited and availability is reconfirmed at booking.

Prices are displayed as "starting from" and depend on service availability, ticket category, hotel, number of nights and package configuration. Price and availability are reconfirmed before booking.

Availability for Grand Prix events can be very limited. Hotels, certain grandstands and ticket categories can sell out as the event approaches. Stock and prices are reconfirmed at booking.

Yes. Depending on availability, services such as transport, transfers, insurance, extra nights, activities and other travel services can be added afterward.

EVENTURIA® Football packages combine match tickets with accommodation including breakfast, in a configuration built around the competition and the official calendar.

For matches in European domestic leagues, we recommend and build packages around a minimum stay of 3 nights, because the exact match date and kick-off time may later be changed by organisers and broadcasters, and the fixture can take place, depending on the competition, between Friday and Monday.

For UEFA Champions League and UEFA Europa League matches, packages are built around a minimum stay of 2 nights, centred on the scheduled European match date.

The package can be personalised by adapting the hotel, ticket category, number of nights and by adding flights, transfers or other services.

The initial published calendar often indicates the matchweek or weekend, but not always the final day and kick-off time.

Depending on TV scheduling, European competitions or other organisational decisions, a match may be moved within the Friday–Monday window.

A minimum stay of 3 nights therefore reduces the risk of a fixture change conflicting with your flights or accommodation and provides a safer travel experience.

Yes. EVENTURIA® Football packages are built for a minimum of 2 tickets, and for two people we confirm two adjacent seats, according to the conditions of the booked category.

For 4 or more people, we check before confirmation whether all seats can be offered together. If this is not possible, we clearly communicate the available configuration — for example 2 + 2 adjacent seats — before you book.

We do not confirm a seating arrangement without telling you exactly what is available.

Usually, no. For many matches, at the time of booking we confirm the ticket category, stadium area, sector or tier, rather than the exact seat and row number.

The final allocation may be made later by the supplier, club or organiser, depending on the ticketing system used for that event.

Before confirmation, EVENTURIA® tells you which area or category is guaranteed, together with the seating conditions applicable to your tickets.

Yes. Tickets and services confirmed by EVENTURIA® are sourced through specialised and verified suppliers and partners used for the distribution and provision of event-related services.

Before confirmation, we recheck availability, ticket category and package conditions.

Once the booking has been confirmed and the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

We do not promise a seat we cannot confirm. We tell you exactly which category or area is guaranteed and manage the process through to ticket delivery.

Yes. The EVENTURIA® package price for the included services contains VAT, applicable taxes and supplier, intermediary and agency fees.

We do not later add hidden charges for services already included and confirmed in the offer.

The “from” price represents the minimum configuration available for that package. Before booking, we tell you exactly the hotel, ticket category, number of nights and included services.

Yes. The “from” price is the starting point of the offer, not the limit of the experience.

Subject to availability, we can check higher ticket categories, better stadium areas, Hospitality / VIP, higher-category hotels, different room types, additional nights, flights and transfers.

We can present several options, each with the applicable price difference and included services, so you can choose the configuration that best fits your budget and desired experience.

Prices and availability for important matches are dynamic, and an EVENTURIA® offer does not automatically hold the tickets or hotel.

When you decide to book, we recheck the ticket category, available seating arrangement, hotel and other services and communicate the final price.

Firm confirmation requires a deposit of at least 50% of the package value.

Until the deposit is paid, price and availability may change. Once confirmed and the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the contractual conditions.

Discover EVENTURIA® Football experiences →

We recommend a minimum of 3 nights/4 days (Friday-Monday) for matches in European championships, because the exact match date can be set later, at any point within this window. For Europa League or Champions League matches, where the date is fixed, we recommend a minimum of 2 nights/3 days. A football match is, in itself, a one-day event — the longer stay is a safety margin for scheduling. Tickets can be transferred, sometimes with a cost, sometimes without.

EVENTURIA® Tennis packages are built around the tournament, day or playing session you want to experience, combining event tickets with the travel services needed for the experience.

The package includes accommodation with breakfast and tickets in the confirmed category, while the exact configuration — hotel, number of nights, day or session of admission and ticket category — is communicated before booking.

Packages are customisable. We can adapt the hotel, room type, length of stay and ticket category, and we can add flights, transfers and admission for multiple days of the tournament, subject to availability.

Prices and availability are dynamic. Firm confirmation of the services requires a deposit of at least 50% of the package value. Once the booking is confirmed and the required deposit has been paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

Tennis tournaments take place over several days, and tickets may be issued for a specific day, session, arena or type of admission.

Before booking, we tell you exactly the date and session for which your ticket is valid, the arena or court included where specified, and the confirmed admission category.

If you want to attend on several days, we can build your package with tickets for multiple sessions or days of the tournament, subject to availability.

Yes. We can build packages for different stages of the tournament, including semi-finals and the final, subject to availability.

Ticket prices and categories can vary significantly depending on the stage of the competition, arena, session and seat location.

Tell us which stage of the tournament you want to attend and we will present the available options and the complete travel configuration.

We cannot guarantee that a particular player will compete on a specific day or during a particular session.

The tournament draw, player qualification, order of play and court assignments are determined by the organiser, and these may only become known or may change after your trip has been booked.

If your main objective is to see a particular player, tell us. We can help you choose the tournament, stage of competition and suitable period, but the player’s participation and scheduling remain outside EVENTURIA®’s control.

Yes. Depending on the tournament and availability, we can check different ticket categories and seating areas within the venue.

If you prefer a particular category, area or level of comfort, tell us before booking. We will communicate the available option and any price difference before firm confirmation.

For bookings involving several people, we also check the seating conditions applicable to the respective tickets.

A tennis tournament’s schedule is determined by the organiser and may be affected by match duration, weather conditions, the progress of the competition or other organisational decisions.

Your ticket remains associated with the day, session, arena or admission conditions for which it was issued, according to the organiser’s rules, and not with a particular player or match unless the organiser expressly states otherwise.

If an official change affects your booking, EVENTURIA® will provide the available information and assist you in accordance with the organiser’s rules and the conditions of the services booked.

Yes. Your Tennis package is customisable.

We can add flights, airport–hotel–airport transfers, additional nights, another hotel, another room type and tickets for additional days or sessions, subject to availability.

This allows us to create either a short trip centred around a particular session or a more extensive experience built around the tournament.

At major tournaments, ticket and hotel availability and prices are dynamic, particularly for the final stages and highly sought-after categories.

An EVENTURIA® offer reflects the availability checked at that moment but does not automatically hold the tickets or hotel.

When you decide to book, we reconfirm the services and communicate the available configuration and final price. Firm confirmation requires a deposit of at least 50% of the package value.

Once the booking has been confirmed and the required deposit paid, the services confirmed by EVENTURIA® are guaranteed in accordance with the travel documents and contractual conditions.

We recommend a minimum of 2 nights/3 days — the exact match schedule within a tournament can shift slightly (weather, earlier matches running long), and the stay covers this safety margin. Tickets can be transferred, sometimes with a cost, sometimes without.

We cannot guarantee a specific player's participation in a match — the draw and tournament schedule can change close to the event. We help you choose the tournament and stage with the highest likelihood of watching your favorite players.

EVENTURIA® can create travel packages for almost any sporting competition, not only for the events featured in the main categories of our website.

We can organise experiences around basketball, handball, rugby, golf, cricket, chess, figure skating and Olympic sports, as well as many other disciplines and competitions, whether widely known or more niche.

We cover everything from World Championships and major international competitions to tournaments, regional championships and specialist sporting events.

If the event you are looking for is not published on our website, send us the name of the competition, destination or the period when you would like to travel. We will check the available options and create a personalised offer for you.

Yes. The EVENTURIA® website features a selection of available experiences and does not represent the limit of the events for which we can create travel packages.

If you want to attend a sporting competition, a World or Regional Championship, or another event that is not currently featured on the website, simply send us your request.

We will check event tickets, accommodation, transport and any other services required and, where availability allows, build the experience around the event you have chosen.

You tell us where you want to be. We find the way to get you there.

Yes. EVENTURIA® can arrange travel for World Championships, continental and regional competitions, international tournaments and other major sporting events, subject to ticket and travel-service availability.

Your package can be built around a single match or stage, several days of competition or a more extensive experience around the event.

For events with very high demand, we recommend submitting your request early, as ticket, hotel and transport availability may become limited.

Yes. In addition to individual travel, EVENTURIA® can create experiences for private groups and companies around sporting, music and cultural events, as well as other international experiences.

We can combine accommodation, event tickets, transport, transfers, group services and other elements required for the programme, in a configuration tailored to the number of participants and the purpose of the trip.

Every group project is assessed individually and designed according to the destination, event, budget and services required.

Yes. EVENTURIA® can create INCENTIVE and MICE programmes for companies that want to turn a trip into a memorable experience for their teams, partners or clients.

A major sporting event, concert or international experience can become the centrepiece of a corporate programme in which we can integrate, depending on the project, transport, accommodation, transfers, event tickets, activities, group services and elements dedicated to the company’s programme.

Each programme is created upon request and fully personalised, according to the company’s objectives, number of participants, destination and budget.

Yes. Not every journey has to begin with an event on the calendar. Sometimes, the occasion itself is the reason for travelling.

We can create trips for anniversaries, birthdays, gifts, reunions, trips with friends or other moments worth celebrating, combining the right destination and experiences with the travel services you need.

If you would like to connect that special occasion with a match, concert, competition or another event, we can build the entire journey around it.

Yes. In fact, for this category, personalisation is essential, because every request can have a different purpose.

We can configure the destination, travel dates, hotel, number of nights, room type, event tickets, flights, transfers and other services, depending on the event and availability.

For groups and companies, we can also adapt the programme and services to the size of the group and the purpose of the trip.

This means you receive an offer built around the experience you want to have, rather than a generic package.

Tell us what you want to experience, even if you do not have all the details yet.

You can start with the name of an event, a sport, a competition, a destination, a travel period or simply an idea for an experience for yourself, your family, friends or company.

The EVENTURIA® team will explore the possibilities and, where the required services are available, propose a personalised configuration including tickets, accommodation, transport and the services best suited to your request.

Prices and availability are checked at the time of your request, and services are not held until the booking is confirmed and the required deposit has been paid.

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